We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern standards, rights and obligations around:
- The collection, use and disclosure of Personal Information,
- Our governance and accountability,
- Integrity and correction of Personal Information
- Your rights to access your Personal Information.
A copy of the APPs may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au/privacy/australian-privacy-principles.
Personal Information is information or an opinion that identifies an individual.
The kind of information that we collect and hold may include, but is not limited to, your name, addresses, email address, phone numbers, drivers licence number, marital status, banking, employment, salary and package details.
This Personal Information is obtained in many ways including correspondence by telephone and email, via our website www.billiecart.com.au, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect and need your Personal Information for the primary purpose of providing our salary packaging services to you. We may need to disclose your Personal Information to certain organisations in connection with the establishment and administration of your salary package. This includes your employer, your finance company, to source any required insurance, to assist with the purchase of your new car and to provide information to our customers and marketing.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing at email@example.com.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Your Personal Information may be disclosed in a number of other circumstances where you consent to the use or disclosure and where required or authorised by law.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, criminal record or health information. Sensitive information will only be used by us when reasonably necessary for the primary purpose for which it was obtained and with your consent, or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Security, Maintaining And Access To Your Personal Information
We will take reasonable steps to ensure your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in customer files which will be kept by us for a minimum of 7 years.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate and complete. If you find that the information we have is not up to date or is inaccurate, please contact us in writing at firstname.lastname@example.org as soon as practicable so we can update our records.
You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing at email@example.com. In order to protect your Personal Information, we may require identification from you before releasing the requested information.